Crisis Leadership in Property

Building Resilience Capability in Uncertain Times

Why Plans Aren’t Enough

The world has fundamentally changed—and it’s changing with increasing velocity. Two years ago, armed conflict didn’t register among the top ten global risks. Today, according to the World Economic Forum’s Global Risks Report 2025, it is the number one threat.

With nearly two-thirds of experts anticipating a turbulent decade ahead, property firms must confront a critical question: Do we have the leadership capable of navigating this turbulence while maintaining stakeholder confidence?
The ripple effects of these global shifts are already hitting Australia’s economy. Trade disruptions constrain material supply; the recent U.S. import tariffs illustrate how quickly the geopolitical landscape can shift. Construction materials, technology components, and investment flows all hang in the balance of these international trade tensions.

Meanwhile, financing grows more complex as international capital seeks safer havens. Add extreme weather events, cyber threats, regulatory pressure, and deepening societal divisions, and we face a perfect storm of interconnected risks—all demanding a new approach to leadership.

These aren’t isolated challenges. They’re overlapping, converging, and accelerating at an unprecedented pace.

The Hidden Vulnerability in Crisis Readiness

Most property organisations have contingency plans. What many lack are leaders who can execute effectively when those plans meet reality.

When crises hit, the question isn’t “Do we have a plan?”

It’s “Do we have the people to lead through it?”

When a cyber breach doesn’t just affect IT but compromises investor trust, stalls capital flow, and triggers regulatory attention simultaneously—or when a climate event destabilises your asset portfolio, insurance coverage, and tenant relationships in the same week—the strength of your leadership becomes your defining advantage.

The New Profile of Effective Leadership

The leaders who thrive in this environment bring more than experience. They bring agility, judgment, and presence. What’s increasingly essential includes:

  • Cognitive agility – making sense of fast-changing, complex situations.
  • Emotional regulation – staying composed and decisive under pressure.
  • Ethical clarity – leading when trade-offs are high and easy answers are rare.
  • Stakeholder trust – communicating transparently in high-stakes moments.
  • A learning mindset – evolving continuously through disruption.

These aren’t soft skills. They’re core requirements for high-impact executive leadership.

Building Crisis Leadership Before You Need It

The organisations showing resilience in this environment aren’t just planning differently—they’re developing leadership differently through:

  • Scenario-based simulations that test leadership teams against property-specific crises.
  • Decision frameworks that balance speed with quality when information is incomplete.
  • Cross-functional alignment across finance, operations, legal, and communications.
  • Succession strategies that value adaptability alongside experience.

The time to build this capability isn’t during a crisis; it’s now, when there’s space to develop and test these muscles.

Rethinking Leadership for Uncertain Times

In my conversations with property executives, I’ve observed a quiet shift in how they approach leadership development and selection. The focus is moving beyond credentials and career history to understanding how potential leaders function under pressure. When decisions must be made quickly, stakeholder trust is on the line, and there’s no clear playbook.

This is especially true in property, where complexity is high, assets are exposed, and stakeholders are watching. Capability isn’t just about qualifications—it’s about how leadership shows up when the plan doesn’t work.

At Avenue Executive, our focus on the property sector gives us a closer view of how leadership is evolving in this environment and what traits are essential. We’ve seen firsthand how resilient leadership shapes outcomes and where capability gaps quietly weaken organisational response long before a crisis becomes visible.

The Path Forward

As the property sector navigates another cycle of uncertainty, the difference between organisations that merely survive and those that thrive will not necessarily be resources or planning documents.

It will be the people in the room when decisions get difficult.

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Melissa Shaw